General Property Management

1. What does a property management company do?

2. What types of properties do you manage?

3. Do you require a long-term contract?

A: No, short term rentals

6. How do I get started if I want you to manage my property?

Rent Collection & Payments

1. How is rent collected each month?

2. When do I receive my rental income payouts?

3. What happens if a tenant pays late?

4. Do you handle evictions? If so, how?

5. Are late fees enforced?

1. How are maintenance requests handled?

2. Do you have in-house maintenance, or do you hire contractors?

3. Do I get to approve repairs before they are done?

4. Can I choose to do my own repairs?

1. How do you screen tenants?

2. What qualifications do tenants need to meet to be approved?

3. How long does it take to find a tenant?

4. Who signs the lease—me or the management company?

5. Do you handle renewals and lease extensions?

1. How often will I receive updates about my property?

2. Will I have access to monthly statements or financial reports?

3. Do you provide end-of-year tax documents?

4. Who is my main point of contact?

1. Who do tenants contact for issues or questions?

2. Do you enforce lease rules and community standards?

3. How do you handle tenant complaints or disputes?